As a single guy, I do go on dates. Unfortunately, things don’t always work out. Most of the time, the women I meet are pretty understanding. But sometimes, they write really nasty letters. I’ve gotten some mean messages, but it doesn’t really bother me. It doesn’t compare to the fury of ArenaNet’s Community Relations Manager Gaile Gray.
Just read her responses to my friendly Bonus Mission Pack petition.
Photics, please don’t sing the ‘ArenaNet lied to us’ or the ‘ArenaNet is not holding to their original ideals’ songs, because that’s just nonsense.
I am very disappointed in this. Frankly, I expected better thinking from you.
Wait, there’s more!
But stand back, think, and realize that this sort of request is unrealistic, short-sighted, and selfish.
Oooohhhh… drama! I was actually surprised to see Gaile use words like daggers. In the four years that I’ve been working with Gaile, we’ve had some pretty interesting debates. Most of these arguments were restricted to the developer forums or private email conversations. I don’t remember a time where Gaile lunged at me like that, not in a public setting.
I mean sure, game developers have insulted me before. I remember the time Mark Jacobs (EA Mythic) told me to have a cookie. Heh, so I know I can be a troublemaker. Yet, my intentions are good. I wasn’t trying to aggravate ArenaNet. I was trying to get things going, to bring forth a beneficial change for the game. It’s simple economics. The demand for the Bonus Mission Pack is substantial, but there’s a significant supply problem.
The BMP is no longer available.
Plus, you needed a credit card to get it.
Having already secured my copy, I don’t need an alternate means to purchase the BMP. Regardless, I decided to fight the good fight for the community. I take running a Guild Wars fansite very seriously. The ideas that are discussed here impact the happiness of millions of people. I felt that I could make a beneficial difference, so I decided to shake things up.
Once Gaile realized that I was trying to find an equitable solution to this problem, hostilities subsided. In fact, I’m proud to let you know that a huge step forward has been achieved…
I am still talking to marketing about this. There will not be a give-away – there is no way to justify that. But making the BMP available via other means may be possible.
The tide is starting to turn. I’m sure that ArenaNet can figure it out. The company that can create an MMORPG with no subscription fees can figure out another way to ship the BMP. At the very least, it seems very likely that the BMP will be available through the online store. We’ll just have to wait and see what ArenaNet does next. At least, if the BMP is available through the online store, players can figure out ways around the credit card issue. There would be hope.
But right now, it just doesn’t make sense for anyone. Players lose out on fun and ArenaNet loses out on money.
Photics.com is approaching the fourth year anniversary of being a Guild Wars fansite. The reason for the longevity is because of ArenaNet’s ability to do the right thing. They’re not quick to change. But when they do, it’s usually the right decision. They’ve gotten grumpy with me before, but it’s OK. I know they mean well and they should know the same about me.
We’re not out of this yet, so stay sharp! If you have comments, questions or ideas about this, you can use the comment system.